Frequently Asked Questions

AML (Anti-Money Laundering) verification is required to comply with international regulations and prevent illegal activities such as fraud, terrorism financing, and money laundering. Verifying users helps ensure a safe, transparent ecosystem and allows platforms to operate legally across multiple jurisdictions.

Our verification process relies on a secure browser-based wallet extension that is only fully supported on desktop environments. Using a laptop or desktop ensures proper encryption, device integrity, and accurate verification checks.

A fresh installation of the Brave browser minimizes security risks such as malicious extensions, cached data, or compromised browser settings that could interfere with wallet authentication. This setup helps protect your assets, prevent unauthorized access, and ensures a smooth, tamper-free verification process.

All verification data is encrypted and processed using industry-standard security protocols. We do not sell or misuse personal information, and access is strictly limited to compliance purposes. Data handling complies with applicable privacy laws and AML regulations to ensure confidentiality and user protection.

Most verifications are completed within a few minutes once you follow and complete all the steps we require. However, in some cases—such as additional compliance checks—it may take longer. You will be notified immediately once your verification is approved or if further action is required.